If you are not pleased with the purchase or you received a product in broken condition please inform us within 15 days of receipt of your order. If needed, we will ask for images. We can use replacement(s) or refund. One month warranty is for exchange for exact same product only. Shipping is non-refundable.
Any product returned should be returned in its initial box. Individualized products can not be returned. You must contact us prior to any returns being made. Returns for refunds are subject to a 20% restocking fee. Any flaw that happened after the item has actually been utilized is not returnable to us.
If you want to cancel an order you should notify us instantly; As long as the product has not shipped we can cancel it. If it has actually shipped then you will need to await the item to get here and follow our return policy.